Welcome to House of Bags (accessible at https://houseofbags.pk/). Your privacy and the security of your personal information are very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal identification information: Name, email address, phone number, billing and shipping address.

  • Payment information: When you make a purchase, we collect payment details through our secure payment processors (we do not store credit card numbers ourselves).

  • Order details: Products purchased, order history, preferences.

  • Technical data: IP address, browser type, device information, cookies, and usage data about how you interact with our website.

2. How We Use Your Information

We use your information for purposes including:

  • Processing and fulfilling your orders.

  • Providing customer support and communicating with you about your orders or inquiries.

  • Improving and personalizing your shopping experience.

  • Sending promotional offers, newsletters, or marketing communications (you may opt out at any time).

  • Analyzing website usage and improving our website and services.

  • Detecting, preventing, or investigating security incidents or fraud.

3. Sharing Your Information

We do not sell your personal information to third parties.
We may share your data with:

  • Service providers and partners: Payment processors, shipping companies, and marketing services who help us run our business.

  • Legal obligations: If required by law, court order, or governmental request.

All third parties are required to handle your data securely and use it only for specified purposes.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality and shopping cart features.

  • Understand how you use our website.

  • Improve performance and personalize your experience.

You can manage or disable cookies in your browser settings.

5. Data Security

We take reasonable measures to protect your data, including encryption, secure servers, and limited access controls.
However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may have rights to:

  • Access, correct, or update your personal data.

  • Request deletion of your data.

  • Object to or restrict certain processing.

  • Opt out of marketing communications at any time.

To exercise your rights, contact us at: info@houseofbags.pk

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and the updated policy will apply from the date of posting.